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Help and Support on Blackwoods.com

Quick Solution Topics
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We are here to help

If you cannot find what you are looking for and need technical website support, please call us on 1800 750 588 or email us on websupport@blackwoods.com.au.

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Registration and Sign-in

How to register and sign in for a web account on new blackwoods.com.au.

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Cart & Check Out

Blackwoods offers quick add to cart options so you can save time and easily complete your order journey as a guest/ anonymous user, or login to your web account.

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Order Management

Order can be searched by web reference (e.g. 00017421) or purchase order (system default or your PO) and Date range can be selected for any 90 day range in the last 12 months…

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Search & Browse

Blackwoods.com.au offers different options to search and browse for products, and allows you to compare products to make an informed decision.

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Entitlements

My Entitlement shows the product set and role assigned to you as a user. You will be able to see total products assigned, how much has been used and what’s available as a balance.

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BWX to BW

www.blackwoodsxpress.com.au has now merged into www.blackwoods.com.au. Find out more about what happened in the transfer.

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Manage My Account

My Account lets you manage your web account with Blackwoods. Find out why the new Blackwoods.com.au is great for you.

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Embellishment

Online ordering of the Embellishable products can be enabled via your Blackwoods Account Manager in liaison with Blackwoods web support team.

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Invoices & Payment

Blackwoods.com.au allows you to view and pay your invoices online.

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Requisition and Approval

When a user breaches any of the permissions/ rules that is assigned to him/her, the user’s cart becomes a requisition. The approver will then be notified of the requisition and can review the order.

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FAQ

Check out all the new www.blackwoods.com.au FAQs here.

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Webinars

Watch our pre-recorded webinars here.

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SPOTLIGHT ON: HAND PROTECTION
BLACKWOODS KNOWS: WOMEN IN TRADE
Why More Aussie Women are Becoming Tradies

Long the sole domain of blokes, the number of Aussie women looking to forge a career in tradie roles is on the rise. In the past 12 months alone we’ve seen more than 10,000 women starting a trade.

Why More Women Should Get Into Welding

"Growing up I always liked fixing things, so when I got a little older I knew the career path I wanted to go down would be different to what a lot of people consider normal for a girl. I wanted to go into a trade."

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