Help & Support


General Information

How do I submit a quote request?

Add the items that you would like a quote on into the enquiry cart then click the FINALISE ENQUIRY button. Enter your details into the quote request form then click the SUBMIT button. Alternatively, select the shopping cart icon on the top right corner of the homepage to view the enquiry cart. Then select either on the BACK TO PRODUCTS button or use the search function on the top navigation bar to search for a part and then add to enquiry cart. Then click the FINALISE ENQUIRY button. Enter your details into the quote request form then click the SUBMIT button to forward your request to us. Note you can provide a description of the items that you are enquiring about in Your Message text box if you can’t find the exact part you are looking for.

How do I locate my closest branch?

You can locate your closest branch or trade centre by selecting ABOUT US from the top navigation bar and then selecting BRANCH LOCATIONS link from the drop down menu to open the Branch locations page. Then select a state from the Branch Locations page and this will open the Branch Location page for the state listing the address and contact details for all branches in the selected state. Alternatively you can click on the Store Locator link at the footer navigation of the Blackwoods homepage.

How do I apply for an account with Blackwoods?

You can open a Blackwoods account through the Open New Account process on the Blackwoods website. Select the REGISTER button under the My Account Sign In form on the homepage or alternatively select the Register link on the top right navigation on the homepage. Then select the OPEN button under the Open New Account (Recommended for new customer) header to begin the account opening process. For any assistance with completing the account opening process or enquires please contact eBusiness Support on 1800 750 588 or email ebusiness@blackwoods.com.au.

We are continually adding questions and answers to this list. If you would like to see a particular question and answer on this page, please use the Contact Us form to provide details and we will endeavour to add it to this page.

 

 

Contact Us
If you require further assistance please call eBusiness Support on 1800 750 588 or email ebusiness@blackwoods.com.au.