Help & Support


Search for Products

How do I browse the online catalogue?

From the home page, select one of the options available under Browse By Category or alternatively, select PRODUCTS on the top navigation bar. You can also drill down directly to a product category by selecting the appropriate category from the product category drop down list, located within the left hand navigation bar once you have selected a product department from the home page.

How do I search for products using a Blackwoods part number?

Enter the Blackwoods part number into the Product Locator, located within the top right hand navigation bar of the home page and select the part number option, then click the SEARCH. You can also select SEARCH on the top navigation bar and this will redirect you to the catalogue search page. Enter the Blackwoods part number in the search field, select PART NUMBER from the 'search by' drop down list and then click the SEARCH. The product detail page for the part number entered will be displayed.

How do I search for products using keywords?

Enter the keyword(s) into the Product Locator, located within the top right hand navigation bar of the home page and select the keyword option then click the SEARCH. You can also select SEARCH on the top navigation bar and this will redirect you to the catalogue search page. Enter the keyword(s) in the search field, select KEYWORD from the 'search by' drop down list then click the SEARCH. A list of product groups where the product exists will be displayed. Click on the relevant product group to display a list of parts.

Why aren’t there any results for my search?

If there are no search results you may have entered too many keywords or entered a keyword or part number that could not be recognised.

Why can’t I see the entire Blackwoods catalogue online?

The Blackwoods online catalogue includes all products displayed within the current Blackwoods catalogue. Users may view different product ranges because they are setup with a customised catalogue, which includes:

  • Contract Items Only
  • Product Group Restrictions

If you are not setup with a customised catalogue and still cannot see the entire Blackwoods catalogue online please call eBusiness Support on 1800 750 588 or email websupport@blackwoods.com.au for assistance.

 

 

Contact Us
If you require further assistance please call eBusiness Support on 1800 750 588 or email websupport@blackwoods.com.au.